Whether you want small updates to your existing site or consulting services for a complete new web design, our usability services can help your organization increase sales, reduce customer service calls and increase customer satisfaction.
When designing a user-intensive web application, it is critical to consider and more importantly know the answer to these questions:
- Who are the users, what do they know, and what can they learn?
- What do users want or need to do?
- What is the general background of the users?
- What is the context in which the user is working?
Our usability experts will analyze and measure the efficiency of the user interface, interactive design, task analysis, navigation, information architecture, understandability, forms and applications.